My dropshipping store is perfectly configured and synchronized
My dropshipping store is perfectly configured and synchronized with the dropshipping companies I have a contract with to sell their catalog. It is ready to sell the maximum amount of products possible.
As you may have read many times, e-commerce is not a magic formula to make money quickly and easily, but, like any physical or online business, you have to take care of it, keep it up to date and, above all, offer consumers different possibilities than other competing online stores, that is, offer added value. This all sounds great on paper, but how can I give you that added value that I am so looking for for my dropshipping store? We offer you various options in the form of the following tips, we hope to hear from you below!
Trust dropshipping companies to make a difference through image
It’s not saying anything new to say that a large percentage of our decisions in daily life is based almost 100% on the image given by people, products, or experiences we encounter. For a potential customer, it’s not the same to find an online store that offers quality products for sale versus one that has unkempt, pixelated, or outdated photos.
Even though our products are quality and attractive
Our potential customers can’t see them live or touch them, so a good image and product photo will be our ally. Our advice is to bet on a dropshipping supplier that takes care of the image of the products in its catalog and that also allows you to download and use free examples of banners and other types of images so that you can give your dropshipping store a unique image style.
Build a multilingual dropshipping business
Some dropshipping suppliers offer their distributors the possibility to set up a multilingual dropshipping store. We recommend that you take advantage of this opportunity because, in addition to multiplying your company’s chances, you offer a very important added value to your potential customers to convey the confidence and image of a big and powerful company. It doesn’t matter if you don’t have the language skills, if you bet on a good dropshipping provider with this type of service, you will have e-commerce translated according to the original language and perfectly prepared for any request from your domestic and/or foreign customers.
Offer a complete customer service
One of the most appreciated services by e-commerce customers as well as the one you will surely face when choosing among all dropshipping suppliers is the attention given to the customer. You cannot provide personalized service as in a physical store, but very similar. Show dedication and pay special attention to ensure that your dropshipping supplier responds perfectly to the promised delivery times that you have indicated on your site.
In addition, you should also inform your after-sales
In addition, you should also inform your after-sales service about the tools offered to its distributors in managing the different policies of returning products in case of problems. In any case, the management of direct communication with the customer involves the opportunity to put into practice everything you want to offer from your side.
Convey transparency and proximity
Quite related to the previous point, although nuances, transparency, and proximity are other great advantages of an online store over other competitors. Don’t be afraid to search and find opinions of your customers, especially if your service is correct, on online platforms such as your own opinion sites, forums, or social networks, nor to go further and ask them directly. This is valuable and completely transparent information that will encourage other potential customers to trust you and buy products from your dropshipping store.
Get your customers to engage with you
This last point is a summary of all that has been mentioned before. One of the most difficult tasks for a company that offers products and services is to obtain a long-term commitment from its customers. Consumers are looking for the least amount of hassle, besides receiving good service, and when they trust a company, it is difficult for them to part with it.
Even if the prices are a little higher than the competition, if this commitment has been met, it is difficult to change.
So we recommend you take advantage of this huge opportunity, not only by providing good service but by using online customer retention tools and strategies such as product newsletters to inform about new products, promotions, exclusive offers for customers, or product promotion programs related to the purchase they just made. These are some tips that you can apply to your dropshipping store to stand out from your competitors. So, what are you waiting for?